Hotel Operations Management by David K. Hayes, Jack D. Ninemeier, Allisha A. Miller

Download Book Hotel Operations Management by David K. Hayes [PDF/ePUB]

Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager. Detailed information addresses the operating departments of a full-service hotel: Human Resources; Controller; The Front Office; Housekeeping; Food and Beverage; Safety and Property Security; Sales and Marketing; Accounting; and Facility Engineering and Maintenance. In-depth discussions highlight the importance of human resources in the labor-intensive hotel industry, franchising and contract management of properties in an ever-decreasing "Mom and Pop" segment, and hotel management in a global environment. Updated throughout to ensure that readers have the latest information, the Third Edition also includes new case studies, an entirely new chapter on guest services, and new end-of-chapter questions. This accurate book will give prospective hotel managers insight into all of the procedures effective managers use to ensure their hotel¿'s--and their own--success.

How to download Hotel Operations Management eBook online in the US, Canada, UK, Australia and other countries? If you want to fully download or read online Hotel Operations Management a book by David K. Hayes, you are in the right place. This website provides the opportunity to read books or download for free.

“It’s only after you’ve stepped outside your comfort zone that you begin to change, grow, and transform.” ― Roy T. Bennett

Do you read books like Hotel Operations Management and other similar books? We like Hotel Operations Management, and everybody loves them as well much more when they are totally free, right? You are in the best place to get your favourite books and download or read it with free of charge on our site.